Testimonials

Ever wonder what other people are saying about Earth Art? Now you can look and see for yourself.  In addition to having been featured in various local jewelry stores, galleries and other shops, we also maintain memberships to two different online selling platforms; Etsy and CustomMade. 

Many of my items featured on this website, are also listed on these other two websites. Prices can vary some between each website depending on how much commission I am charged, or different promotions that I may be running.  Here is a little bit about each website, how we are involved, and direct links to our feedback on these pages.

 Etsy:

Etsy is a selling ground for anyone who wishes to sell either hand made, or vintage goods.  The website is made up of lots of smaller online "shops". Each one is maintained and stocked by its relative shop owner.  In my shop, I sell much of the same jewelry that you see here on the website.  Every shop owner operates under the rules and regulations of Etsy, and benefits from being in a larger collection of goods which can be collectively searched by potential buyers. I joined Etsy in November of 2009 and have been selling on that site ever since.  Each time someone buys from me, after they receive their item, they have the chance to leave feedback on the transaction, plus any comments that they wish.  this feedback is available to the public to that other potential buyers can look at a sellers past feedback.

The vast majority of those selling on Etsy are hobbyists, and are selling items, made with love, that are usually under $100.  I have found Customer service varies a lot from seller to seller, and quality is very much the same story.  But in the end, a purchase on Etsy is directly supporting that artist.  Etsy does withhold a small commission for each sale.

 Here is a direct link to my feedback page:

https://www.etsy.com/people/mooredesign13/feedback

 

CustomMade:

CustomMade is a completely different selling platform.  The entire site is dedicated to buyers being able to request a custom item, and have it made for them. the site is comprised of hundreds of makers, all across the country, who are experts in their field.  Many of the makes are hand picked, and screened by the CustomMade staff for quality, and professionalism.  I myself was asked to join back in January of 2012 and was recently awarded a "Founding Maker" award for the work I've done in helping to develop the site and promote it through hard work, and dedication to my customers.

 Each maker, whether they be a furniture maker, blacksmith, potter, tailor or jeweler, keeps a portfolio on the website of possible custom projects.  My portfolio consists of items which a customer can order as-is, or with slight modification, and also past one-of-a-kind custom creations made for past clients.  It is very similar to the galleries on this website.  Each maker on Custom Made is pays a modest commission to the Custom Made site for each project they complete.

Having been with CustomMade for a while now, I have amassed a bit of feedback, as well as some kind remarks from my past customers.  Here is a direct link to my Profile, where my feedback is on the left, and testimonials are at the bottom of the page, after all the shiny pictures.

http://www.custommade.com/by/earthartgemandjewelry/

 In addition, the staff at Custom Made of done a fair amount of publicity, and have featured me in several videos, as well as blogs.  Here are several links to some blogs they wrote which featured Earth Art:

 Meet a Maker, July 5th, 2013

http://blog.custommade.com/portfolio/meet-a-maker-austin-moore/

 Perfect for You, November 1st, 2012

http://blog.custommade.com/portfolio/perfect-for-you-custom-jewelry-designs-by-earth-art-gem-jewelry/

Need More? Here is a testimonial from Susan.  She was literally the first person to ever hire me for a custom job. 4 years later, she still comes to me with her jewerly needs.  In early 2014, she wrote this testimonial for me:

I had the good fortune to discover Austin in 2010, when I needed someone to set a small stone for me.  I wanted a very simple setting, and that's what Austin delivered -- but with a couple of touches of flair that really set that little stone apart.  Since then, I've commissioned a number of projects from him, both for myself and as gifts, and I've been completely happy with every one of them.

Sometimes jewelry is much more than simply adornment. Most of the jewelry I wear has special meaning behind it. Austin works very hard to present interesting and beautiful designs when requested or to take my design ideas and make them work. He's extremely thoughtful and patient, always willing to explain why something won't work and to suggest alternatives. Throughout the entire design process, he does everything possible to create a piece that is true to the original symbolism or design idea.  This is incredibly important to me, and it means a great deal to me that Austin respects and supports the underlying personal symbolism of the pieces he makes for me.

In addition to the excellent workmanship and obvious care apparent in every piece of jewelry Austin has made for me, I've also been very pleased with the quality of the stones he has provided.  Every one has been exactly as he described it, and consistently even more beautiful in person than in the photographs he sends.  I've been particularly impressed with his commitment to accurate labeling and descriptions of the stones he sells.  Many online vendors blatantly misrepresent the quality of their stones, and some even mislabel them entirely, which is an abhorrent and unethical practice.  I never have to worry about that with Austin's stones.

In short, Austin is a very talented and inspired craftsman who uses high quality materials to create beautiful, well-made jewelry.  I trust him completely, and count myself extremely lucky to have found such a skilled and caring smith.

Susan K, of Maryland

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